iCRM provides clients a dependable resource for knowledge and business
process outsourcing. iCRM understands BPO well, having performed services for a number of multinationals, and has recently made a strategic investment in BPO infrastructure of its own in Kuala Lumpur, Malaysia. The new, 50 seat Knowledge Center incorporates state-of-the-art technology and seasoned professionals in research, back office operations and software development.
From strategy and partner evaluation, to management and implementation of BPO/KPO initiatives, iCRM can help. Key areas of expertise include: |
