Institute for Customer Relationship Management

PAST EVENTS

	AIMST, XLRI & iCRM Memorandum of Understanding (MOU) Signing Ceremony on Tuesday, 13th March 2007, 3.00PM at MIC Head Office - Netaji Hall, Kuala Lumpur.

	NARMS to feature iCRM reserach on the Value of Outsourcing Sales and Marketing in the CPG industry at the annual NARMS meeting conference and exhibition in Tucson Arizona on April 14- 17, 2007. iCRM President and CEO Atul Parvatiyar, Ph.D., will present the report on Value of Outsourcing Sales and Marketing in the CPG industry conducted jointly with Grocery Manufacturers Association (GMA) and Center for Business and Industrial Marketing, Georgia State University.

	Foodservice Sales and Marketing Association (FSMA) releases the research report on Value of Outsourcing Sales and Marketing in the Foodservice Industry at their annual 2007 Top2Top meeting in Palm Springs, California on february 21-23, 2007. iCRM conducted this study in collaboration with FSMA. For a copy of the report, contact FSMA. For more information on the annual 2007 Top2Top conference, click here.

	The 3rd Retail Summit & Post-Audit Best Practices Forum, held October 26-27, 2006 at the MGM Grand in Las Vegas brought together retailers and vendors for enlightened discussion and workshops. The theme of the Forum was, “A Call to Action: Implementing Best Practices in Post-Audit Recovery”.

	iCRM President and CEO Atul Parvatiyar, Ph.D., presented the final report on Value of Outsourcing Sales and Marketing at Grocery Manufacturers of America (GMA) Merchandising, Sales and Marketing (MSM) meeting in West Palm Beach, September 25-27, 2006.

	iCRM Malaysia granted Pioneer MSC Status by the Multimedia Super Corridor division of the Ministry of Trade and Industry in Malaysia for software products and CRM knowledge process center.

	Foodservice Sales and Marketing Association (FSMA) spotlighted iCRM research on Value of Outsourcing Sales and Marketing at 2006 Top2Top Conference.